Terms of Service

These Terms of Service ("Terms") govern your use of the Digitimize website and the digital services you purchase or receive from us. By accessing our website, requesting a quote, approving a proposal, paying an invoice, or engaging Digitimize for services, you acknowledge and agree to these Terms.

Please review these Terms carefully before purchasing or using our services. Project-specific proposals, agreements, invoices, or written terms may contain additional conditions applicable to a particular project or service.

1. Our Services

Digitimize provides professional digital and technology services to businesses, organizations, entrepreneurs, and other clients.

Our services may include website design and development, WordPress development, custom web development, e-commerce development, artificial intelligence solutions, AI chatbots, WhatsApp automation, business automation, search engine optimization, digital marketing, advertising management, social media management, graphic design, branding, and related digital services.

Specific project deliverables, requirements, timelines, technologies, and pricing will normally be confirmed through a quotation, proposal, invoice, project document, email communication, or separate written agreement before work begins.

2. Quotes, Orders, and Payment

Quotes and pricing provided by Digitimize are based on the information, requirements, and project scope available at the time the quotation is prepared.

  • Prices displayed on our website may represent starting prices and may vary depending on project complexity, functionality, integrations, technology requirements, and project scope.
  • Digitimize may require an upfront deposit or initial payment before scheduling or beginning project work.
  • Remaining balances may be payable upon completion or according to an agreed milestone or payment schedule.
  • Payments may be processed through approved third-party payment providers, banking services, or other payment methods accepted by Digitimize.
  • Late or overdue payments may result in project work, website maintenance, hosting-related support, subscriptions, or other ongoing services being temporarily paused.
  • Refund eligibility is subject to our Refund & Cancellation Policy.

Payment Notice: Digitimize may delay the start of a project or temporarily pause active work where required payments have not been received according to the agreed payment schedule.

3. Project Timelines

Project timelines and estimated delivery dates are provided in good faith based on the expected project scope, available resources, and information known when the project is scheduled.

Delivery timelines may depend on timely client communication, feedback, approvals, content delivery, account access, third-party integrations, and other project requirements.

Delays caused by missing information, delayed approvals, changes in project scope, third-party services, technical complications, or circumstances outside our reasonable control may extend the estimated project timeline.

4. Client Responsibilities

Clients are responsible for providing accurate information and reasonable cooperation necessary for Digitimize to complete the agreed services.

  • Providing accurate project and business information.
  • Providing required text, images, branding assets, product information, and other project content.
  • Providing necessary access to websites, hosting accounts, domains, software, or third-party platforms.
  • Providing feedback, revisions, and approvals within a reasonable timeframe.
  • Ensuring that content and materials supplied to Digitimize may legally be used for the requested project.

Client Delays: Delays caused by missing content, unavailable access credentials, delayed feedback, or delayed client approvals may extend project delivery dates.

5. Project Scope and Additional Work

Digitimize will provide services according to the project scope and requirements agreed before or during the project.

Requests for additional functionality, new pages, integrations, significant design changes, additional campaigns, or other work outside the original project scope may require additional time and fees.

Where appropriate, Digitimize may provide a separate quotation or revised project estimate for additional work.

6. Intellectual Property

Intellectual property rights relating to project deliverables depend on the type of work completed and any project-specific agreement between Digitimize and the client.

  • Upon receipt of full payment, ownership of final custom deliverables created specifically for the client may transfer to the client unless otherwise stated in writing.
  • Digitimize retains ownership of its pre-existing tools, internal processes, reusable code components, frameworks, methodologies, templates, and general technical knowledge.
  • Digitimize may display completed project work in its portfolio, case studies, website, social media, and marketing materials unless the client requests otherwise in writing or a confidentiality agreement prevents such use.
  • Third-party themes, plugins, software, fonts, stock assets, APIs, and other licensed technologies remain subject to their respective licenses and terms.

7. Ongoing Services & Subscriptions

Digitimize may provide recurring services including SEO, advertising management, social media management, website maintenance, AI chatbot hosting, automation maintenance, technical support, and other ongoing services.

Recurring services continue according to the applicable billing schedule until cancelled or terminated according to the relevant service agreement or written arrangement.

Cancellation terms, billing cycles, and any applicable notice periods may be specified in the client's quotation, invoice, service agreement, or other written communication.

8. Third-Party Services and Platforms

Digitimize projects and services may rely on third-party platforms, software, APIs, hosting providers, advertising networks, payment processors, and technology services.

These may include WordPress, Shopify, Meta, Google, Stripe, WhatsApp Business Platform, hosting providers, domain registrars, and other technology services.

Digitimize is not responsible for outages, pricing changes, policy changes, algorithm updates, account restrictions, service discontinuation, or technical problems caused directly by independent third-party providers.

Third-Party Platforms: Clients remain responsible for complying with the applicable terms, policies, and usage requirements of third-party platforms connected to their projects or accounts.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Digitimize will not be liable for indirect, incidental, special, or consequential losses arising from the use of our services.

This may include loss of revenue, profits, business opportunities, data, website traffic, advertising performance, search engine rankings, or other business-related outcomes.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

10. Suspension and Termination

Either party may request termination of an ongoing project or service arrangement by providing written notice, subject to applicable project agreements and payment obligations.

The client remains responsible for payment for completed work, approved milestones, allocated resources, and third-party costs incurred before termination.

Digitimize may suspend or terminate services in cases of non-payment, misuse of services, unlawful activity, serious breach of agreed terms, abusive conduct, or circumstances that create unreasonable legal, security, or operational risks.

11. Governing Law

These Terms are governed by and interpreted according to the applicable laws of the United States, without regard to applicable conflict of law principles, except where mandatory local consumer or other applicable laws provide otherwise.

12. Changes to These Terms

Digitimize may update these Terms of Service from time to time to reflect changes in our services, technology, business practices, or applicable requirements.

Updated Terms will be published on this page. Continued use of our website or services after updated Terms become effective may constitute acceptance of the revised Terms where permitted by applicable law.

13. Contact Us

If you have questions about these Terms of Service, project conditions, or the use of Digitimize services, please contact us.

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